Last updated: 14 August 2026
Data controller
The Paysumo entity responsible for your personal data is identified in your merchant agreement or in the onboarding documentation you received. For website visitors, the controller is the Paysumo Group entity operating this site.
Information we collect
We collect information you provide directly, such as name, email, phone number, company details, KYC documents and bank account information. We also collect transaction data, device and browser information, log data and cookies when you interact with our website or services.
How we use information
We use personal data to provide and improve our services, verify identity, process transactions, comply with legal and regulatory obligations, prevent fraud, provide customer support and communicate with you about your account.
How we share information
We share data with service providers who help operate our platform, with banking and payment partners who settle transactions, and with regulators or law enforcement when required by law. We do not sell personal data to third parties.
International transfers
Your data may be transferred to and processed in countries outside your own. We use appropriate safeguards, such as standard contractual clauses and adequacy decisions, to protect your data.
Security
We use technical and organizational measures to protect personal data, including encryption, access controls, monitoring and regular security reviews. No system is completely secure, but we take reasonable steps to reduce risk.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or port your personal data, and to object to processing. To exercise your rights, contact us using the details below.
Cookies and tracking
We use essential cookies to operate the site and, where you consent, analytics cookies to understand how visitors use our website. You can manage cookie preferences through your browser settings.